Are you struggling to update your registered mobile number with State Bank of India? You’re not alone. Updating your mobile number is crucial for secure banking, but the process can sometimes be confusing. This comprehensive guide walks you through every official method to change your SBI mobile number, ensuring your banking experience remains seamless and secure.
Quick Answer
To change SBI mobile number, you have 7 verified methods:
Online Banking: Login to SBI website → Profile → Personal Details → Contact Details → Update Mobile Number
YONO App: Profile → Personal Details → Update Contact Details → Mobile Number
ATM: Insert card → Registration → Mobile Number Registration
Branch Visit: Submit mobile change form with ID proof at home branch
Receive confirmation SMS on both old and new numbers
Note the reference number for future tracking
Pro Tip: Take screenshots of each step for reference in case the process is interrupted.
Method 2: SBI YONO App Process
The SBI YONO app offers a streamlined mobile number update process without requiring a computer.
Prerequisites:
Installed and activated SBI YONO app
Valid credentials for app login
Access to your current registered number
Mobile Update Procedure:
Launch the SBI YONO App
Open the app on your smartphone
Log in using your credentials
Complete the biometric/PIN verification
Access Profile Settings
Tap on the profile icon in the top corner
Select “Profile & Settings”
Choose “Personal Details”
Update Contact Information
Select “Update Contact Details”
Choose “Mobile Number” option
Enter your new mobile number
Request OTP verification
Verification Process
Enter the OTP received on your old number
Confirm the new number entry
Submit for processing
Await Confirmation
The app will display a success message
You’ll receive confirmation notifications
New number activation typically completes within 24 hours
Method 3: ATM-Based Registration
SBI offers a convenient ATM-based mobile number registration process for customers without internet access.
Required Items:
Your SBI ATM/Debit card
PIN for your card
New mobile number ready
ATM Process Steps:
Visit an SBI ATM
Insert your SBI ATM/Debit card
Enter your PIN when prompted
Navigate to Mobile Registration
Select “Registration” from the main menu
Choose “Mobile Number Registration” option
Select account type (Savings/Current)
Enter New Mobile Number
Carefully input your new mobile number
Confirm the number when prompted
Verify the details on screen
Complete Registration
Confirm the registration request
Wait for the confirmation screen
Collect the transaction receipt
Activation Timeline
Your new mobile number will be registered within 24-48 hours
You’ll receive a confirmation SMS on the new number
Important: This method only works for adding a new mobile number if none is currently registered. For changing an existing number, use other methods.
Method 4: Branch Visit Procedure
The most secure but time-consuming method is visiting your SBI home branch personally.
Documents Required:
Account passbook or statement
Valid ID proof (original + photocopy)
Address proof (if address has changed)
Completed mobile number change request form
Both old and new mobile phones (recommended)
Branch Process:
Visit Your Home Branch
Go to your SBI account’s home branch
Take a token for “Mobile Number Update” service
Form Submission
Collect the mobile number change request form
Fill in all required details accurately
Attach photocopies of required documents
Verification Process
Submit to the designated counter
Provide your account details for verification
Answer security questions if asked
Biometric Authentication
Complete biometric verification if required
The bank may send an OTP to your old number
Show the received OTP to the bank officer
Acknowledgment Receipt
Collect the acknowledgment slip
Note the reference number provided
Clarify the activation timeline with the officer
Method 5: SBI Contact Center
SBI’s phone banking service can assist with mobile number changes for customers who cannot visit branches.
Preparation:
Keep your account details ready
Have both old and new mobile phones accessible
Keep ID proof information handy
Contact Center Process:
Call SBI Customer Care
Dial 1800 112 211 (toll-free) or 1800 425 3800
Select language preference
Choose “Account Services” from the menu
Authentication Process
Provide your account number when asked
Complete the automated verification
Request to speak with a customer service representative
Mobile Number Change Request
Explain your requirement to change mobile number
Provide your old and new mobile numbers
Answer security questions for verification
Verification Procedure
The representative will send verification codes
You may need to verify both numbers
Complete additional security checks as required
Confirmation Process
Receive a reference number for your request
Note the expected processing time
Follow up if not completed within the specified timeline
Method 6: SMS Banking Update
For basic mobile banking users, SBI offers a simplified SMS-based process.
Prerequisites:
Active SMS banking service
Access to your old registered mobile
New mobile number ready for registration
SMS Process:
Compose Registration SMS
Open SMS application on your old registered mobile
Type: REGMOB [last 4 digits of account][new mobile number]
Example: REGMOB 1234 9876543210
Send to SBI Number
Send the SMS to 09223488888
Ensure sufficient balance for SMS charges
Wait for acknowledgment message
Verification Step
You’ll receive a verification code
Reply with the code as instructed
Follow additional instructions if provided
Completion Process
Receive confirmation of successful registration
Note the activation timeline mentioned
Test the new registration after the specified period
Note: This method works only if your old mobile number is functional. If you’ve lost access to your old number, use other methods.
Method 7: SBI Quick Mobile App
The SBI Quick app provides a streamlined process specifically for managing basic account settings including mobile numbers.
App Setup:
Download SBI Quick from your app store
Register using your account details
Complete initial setup verification
Mobile Update Steps:
Launch SBI Quick App
Open the app on your smartphone
Log in using your credentials
Navigate to account settings
Select Profile Management
Tap on “Profile” or “Account Management”
Choose “Update Contact Information”
Select “Change Mobile Number” option
Verification Process
Enter your current registered number
Provide the new mobile number
Verify through OTP or security questions
Confirmation Steps
Review all details before submission
Confirm the change request
Note the reference number provided
Activation Timeline
The app will display estimated activation time
Usually completes within 24-48 hours
Verification SMS sent to both numbers
FAQs: Mobile Number Change
Common Questions
Q: How long does it take to update my SBI mobile number? A: The processing time varies by method:
Online/YONO app: 24 hours
ATM registration: 24-48 hours
Branch visit: Usually same-day or next business day
Contact center: 2-3 business days
Q: Can I change my mobile number if I’ve lost my old phone? A: Yes, but you must visit your home branch with proper identification and complete the prescribed verification process.
Q: Is there any charge for changing my registered mobile number? A: No, SBI does not charge any fee for updating your mobile number.
Q: Will my SMS alerts stop during the mobile number change process? A: SMS alerts might be interrupted during the transition period, usually less than 24 hours.
Q: Can I update my mobile number from overseas? A: Yes, through internet banking, the YONO app, or by contacting the SBI international customer service at +91-80-26599990.
Troubleshooting
Q: I received an error during online registration. What should I do? A: Wait 30 minutes and try again. If the problem persists, clear your browser cache or try using a different browser.
Q: The ATM says “Service Unavailable” for mobile registration. What next? A: Try another SBI ATM or use alternative methods such as branch visit or internet banking.
Q: My OTP is not being delivered to my old number. How can I proceed? A: Visit your home branch with proper identification for manual verification and mobile number update.
Security Advisories
Protect Your Banking Information
Never Share OTPs
SBI representatives will never ask for your OTP
Do not share verification codes with anyone
Verify Official Channels
Use only official SBI websites and apps
Check for secure connection (https://) before entering credentials
Update Immediately After Number Change
If you change your personal mobile number, update SBI records immediately
Delay in updating could lead to security vulnerabilities
Enable Additional Security
Activate SBI’s additional security features
Consider enabling biometric authentication where available
Regular Verification
Periodically verify your registered contact information
Set calendar reminders to check account details annually
Important Updates for 2025
SBI has introduced several enhancements to the mobile number update process in 2025:
Biometric Verification
The YONO app now supports Aadhaar-based biometric verification for mobile updates
This provides an additional security layer for sensitive changes
AI-Powered Verification
New AI systems help detect fraudulent mobile number change attempts
The system analyzes patterns and may require additional verification if unusual activity is detected
UPI Linking Updates
Mobile number changes now automatically update associated UPI IDs
No separate registration required for UPI services after mobile update
24/7 Processing
Mobile number updates are now processed 24/7, including holidays
Reduced waiting time for most digital update methods
Methods Comparison
Method
Processing Time
Requires Old Number?
Best For
Internet Banking
24 hours
Yes
Tech-savvy users with access to old number
YONO App
24 hours
Yes
Mobile-only users
ATM Registration
24-48 hours
No
New registrations without internet access
Branch Visit
Same-day
No
Lost phone scenarios, highest security needs
Contact Center
2-3 business days
Yes
Users needing assistance with the process
Watch the Video:
Printable Quick Reference Guide
Online Methods
Internet Banking: Login → Profile → Contact Details → Update Mobile Number
YONO App: Profile → Update Contact Information → Mobile Number
SBI Quick App: Account Management → Change Mobile Number
Offline Methods
ATM: Insert card → Registration → Mobile Number Registration
Branch Visit: Submit form with ID proof at home branch
Contact Center: Call 1800 112 211 for assisted process
Print this quick reference guide
Verified with SBI’s Official Guidelines.
Conclusion
Keeping your SBI mobile number updated is critical for secure banking and uninterrupted services. Choose the method that best suits your situation, and always prioritize security throughout the process. Remember that official SBI channels are the only legitimate ways to update your mobile number.
For additional assistance, contact SBI’s dedicated customer service or visit your nearest branch. Banking security begins with properly maintained contact information – stay vigilant and keep your records current.
Disclaimer: This guide is based on SBI’s official procedures as of March 2025. While we strive for accuracy, processes may change. Always confirm current procedures directly with SBI through their official website or customer service channels.
You can change your SBI Mobile Number Online and can use any of the below methods to complete the approval.
Approval by OTP (One Time Password) on both the Old and New Mobile Number
Approval through ATM
Approval through Contact Centre
Dear,
Sir/Madam
I have two sbi account and the registration mobile number is same, because of that I’m facing a problem of checking my ministatement in one account. So I want to change my mobile number in another. Please suggest
Message Register my new mobile no 9556582934 has aadhaar in my SBI A/C no 31985857135 old mob no 993889057 has no aadhaar link is lost.
Sidam Maruthi
December 27, 2017 at 12:08 pm
Please register my new mobile number 9398361153 a/c no:35341477827. Old mobile number:9440305764
kasireddy sivakarreddy
December 29, 2017 at 11:35 am
my account number is 20127978089 my old mobile no is 9502080718 my new mobile number is 8297633590
Jagdish vishwakarma
December 29, 2017 at 5:20 pm
I want ATM PIN no . because I have no pin no
And I want Register mobile no in my account.
uttam pradhan
December 31, 2017 at 4:32 pm
i want to change my regitered mobile number from my sbi account. But when i try it online the they ask me OTP code but my old number blocked . Now how i change mobile number with out otp …please help ….
uttam pradhan
December 31, 2017 at 4:34 pm
i want to change my registered mobile number from my sbi account. But when i try it online the they ask me OTP code but my old number blocked . Now how i change mobile number with
out otp …please help ….
You can Approve the Mobile Number change by using any of the following Methods:
Approval by OTP (One Time Password) on both the Old and New Mobile Number
Approval through ATM
Approval through Contact Centre
You can use the Approval through ATM or Contact Centre method to change your SBI Mobile Number.
bipul das
March 4, 2018 at 3:07 am
I want change my mobile number
Mohd anas
March 9, 2018 at 4:43 am
While trying to change my no. After goin for otp option its showing “no accounts mapped for this username” can anybody plss tell me what should i do now
Giri Giri
March 6, 2017 at 7:06 amPlace Register my mobile number 9966569126 a/c. 30853660496
Binaya Kumar das
September 21, 2017 at 5:49 pmMy mobile number resistion 7608014526
RAshid Rasheed kar
March 8, 2017 at 6:07 amPlz register my new mobile no. 7259607384. A/c no. 20152219543
Rehan mainali
March 8, 2017 at 9:23 amUpdate mobile no…my new no is 7085270932
Kishna Ram Vishnoi
March 8, 2017 at 4:59 pmmy old number is 9825307465& my new number is 9722568217
Mukesh
March 11, 2017 at 5:23 pm5196190032483184
mukesh
March 15, 2017 at 7:05 amMy Account registration number 8290840627myAcnut number 32470110769
N.duryadhan
July 23, 2017 at 2:23 pmMy account number 31800405939 my mobile no.8056173681
N.duryadhan
July 23, 2017 at 2:25 pmMy account number 31800405939 my old mobile no.9778783138 change my new no.8056173681
N.duryadhan
July 23, 2017 at 2:28 pmMy account number 31800405939 my old mobile no.9778783138 change my new no.8056173681
Regeneration
Vikky kumar
January 8, 2018 at 11:43 am8171411434
Sneha vaidya
December 9, 2017 at 1:55 amMy old no is.8275677728 Please register my new mobile no is.7069543437
Apurba mallick
April 1, 2017 at 1:46 pmChange mobile number
7675853540
April 9, 2018 at 4:12 amCHANGE MY MOBIAL NUMBER
Admeonline.com
April 9, 2018 at 8:30 amYou can change your SBI Mobile Number Online and can use any of the below methods to complete the approval.
Approval by OTP (One Time Password) on both the Old and New Mobile Number
Approval through ATM
Approval through Contact Centre
Gayathri
April 11, 2017 at 10:51 amVery helpful
K Benjamin sumi
December 9, 2017 at 3:41 amPlease register my new mobile no-7222987460
Old no-9089704954
Surjya kumar das
April 18, 2017 at 3:22 pmPlz Registertion account new mobile number 7210231322 account number 33223445091 IFSC code SBI0002103
Amit kumar Baidya
April 27, 2017 at 12:32 pmPlz registered my mobile number -9612303992 in my a/c no-36188149643
haish chander
April 28, 2017 at 9:41 ammera mo.790652463
Arjun chouhan
May 16, 2017 at 10:28 pmPlz change mobile number my new number 7891588504
allapure hanamantraya gunderaya
May 17, 2017 at 7:20 ammy mobile 776018122
Suryabhansingh
June 5, 2017 at 6:56 pmChang mobile number
Amirava Kayal
July 2, 2017 at 2:57 amMy account number 35579789755
My old mobile number 9775562026
My new mobile number 8001944394
Pls register…
Amitava kayal
July 2, 2017 at 3:12 amMy account no 35579789755
Old no 9775562026
new no 8001944394
Pls ragester…
Debashis Bagdi
July 15, 2017 at 2:28 pmMy a/c no-20292956187
Ph no-7407781956
Levistone Tep
July 17, 2017 at 10:45 amDear,
Sir/Madam
I have two sbi account and the registration mobile number is same, because of that I’m facing a problem of checking my ministatement in one account. So I want to change my mobile number in another. Please suggest
Admeonline.com
April 9, 2018 at 8:38 amLogin onlinesbi account and follow the instructions in this post to change the Mobile Number in your SBI Account.
Magana lal
July 24, 2017 at 11:24 amCheng my mobile no.new number 9035813153 my Account no.32203924516
AJMER
August 12, 2017 at 6:00 amMy old number was 9795703834 new number is 8577059195 please change account number 35563356672
Bidu Das
August 17, 2017 at 2:30 pmPls register my mobile no, sbi a/c 32827063180. old no: 9774575062 new no:8638564626
Amresh Kumar pathak
August 29, 2017 at 7:10 amSir SBI account no 20247041888 ifsc14461 old mobile no 8287722384 and new mobile no 9818851767 ragisted here thank you
abdul barik biswas
September 6, 2017 at 2:09 amMy account no 33586963572 new registrion my no 8116632139
samsunnahar khatun
September 6, 2017 at 2:16 amMy account no 36221070673 my no registrion 9567946858
Ananda K A
September 7, 2017 at 5:21 amMy request my account change in my phone number
SushmaBabasaheb mhaske
September 8, 2017 at 12:12 pmChange my no.and my new.no.is 8668819549
A. Manikandan
September 11, 2017 at 6:44 amplz register my old number is 9884760495 @ my new number is 9444872695
Mr.GEORGE MICHAEL
September 14, 2017 at 4:51 amPlease;change my old mobile number 9774699269 to 8575686101
DWARKA PEASAD TEKAM
September 14, 2017 at 5:13 amplease register my new mobile number 8435889587 A/C no-32643431542
Old mobile number 9575403747
Yunush Khan
September 15, 2017 at 4:57 pmPlz new Debit card apply
Kuldeep
August 7, 2018 at 1:50 pmPlz new debit card apply
Binaya Kumar das
September 21, 2017 at 5:51 pmMy mobile number resistion 7608014526
Puspak Kumar Das
October 15, 2017 at 1:10 pmChange my register mobile number
HEERAMAN YADAV
November 22, 2017 at 8:59 ammy mobile number change
Mohit.sharma
December 7, 2017 at 5:10 pmMy acct no 20151609259 my new no 9906603228
Nabakanta phukan
December 9, 2017 at 6:06 amSir plz Change my SBI bank old Register mobile no 7086515783 and New no 9678481946 Account no 36068959621
IFSC no :- SBIN0017208
Akash Madhukar Khadase
December 9, 2017 at 8:20 amplease register my new mobile no 9011539936 AC 36485387635
MAHFUZ ALAM
December 10, 2017 at 12:23 pmPlz Sar rajisted my number 7079643300 ac number 20160697473
sujon molla
December 11, 2017 at 7:58 amnew mobile add
ankit bunkar
December 11, 2017 at 9:33 amHello please help me sir chenge my new ATM registration number 9755556148
vishal yadav
December 11, 2017 at 2:59 pmmera rejister no change karna hai kyu ki vo no glt ho gaya hai is liye ye no 9169489262 ragisterd kar digiye mahandaya hogii
om prakash nagar
December 13, 2017 at 3:51 amPlease register my mobile number 9713074442
baldu prasad
December 14, 2017 at 7:32 amsir
mera mobile number kho gaya h mujhe apna naya mobile number rejestion karwana h
9643039720 sr ye h number
Shubham shankarrao ingale
December 15, 2017 at 9:08 amMy old no.9545613974
My new no.7447382688
My account no.31522530412
Akito Achumi
December 18, 2017 at 7:46 pmI’m gonna change my registration mobile number so how can I ???
jannath nisha
December 19, 2017 at 7:49 pmMy number change my new no 9514287002
Old number 9551813202
Aranya kundu
December 22, 2017 at 6:36 amMara Purana phone number change Karna he new number 8250427439
Prakash
December 22, 2017 at 11:31 amMobile number generation
Upendra Naik
December 23, 2017 at 4:23 amMessage Register my new mobile no 9556582934 has aadhaar in my SBI A/C no 31985857135 old mob no 993889057 has no aadhaar link is lost.
Sidam Maruthi
December 27, 2017 at 12:08 pmPlease register my new mobile number 9398361153 a/c no:35341477827. Old mobile number:9440305764
kasireddy sivakarreddy
December 29, 2017 at 11:35 ammy account number is 20127978089 my old mobile no is 9502080718 my new mobile number is 8297633590
Jagdish vishwakarma
December 29, 2017 at 5:20 pmI want ATM PIN no . because I have no pin no
And I want Register mobile no in my account.
uttam pradhan
December 31, 2017 at 4:32 pmi want to change my regitered mobile number from my sbi account. But when i try it online the they ask me OTP code but my old number blocked . Now how i change mobile number with out otp …please help ….
uttam pradhan
December 31, 2017 at 4:34 pmi want to change my registered mobile number from my sbi account. But when i try it online the they ask me OTP code but my old number blocked . Now how i change mobile number with
out otp …please help ….
Admeonline.com
April 7, 2018 at 9:01 amYou can Approve the Mobile Number change by using any of the following Methods:
Approval by OTP (One Time Password) on both the Old and New Mobile Number
Approval through ATM
Approval through Contact Centre
Tvinoth
January 2, 2018 at 11:48 amRegistration for mobile no
anil kachhawa
January 5, 2018 at 7:59 amMy mobile no. Change plz my old no.9718560830
My new no.9887524638
Vikram m.janawale
January 19, 2018 at 9:49 pmMy new mobail no update 9552475920
Munni wangsa
February 5, 2018 at 1:33 amI want to change my number
Pjd
February 22, 2018 at 4:43 pmMy old sim is out of service so how I’ll get my reference number in my old sim? No network in my old sim so no otp or reference number will come.
How to solve this problem?
B B SENAPATI
February 27, 2018 at 8:02 amSir, Aircel No. is not working. Both old & new OTP not possible. How I will change my mobile No. in SBI A/C online ?
M-9439495969 for contact pls..
Admeonline.com
April 9, 2018 at 8:42 amYou can use the Approval through ATM or Contact Centre method to change your SBI Mobile Number.
bipul das
March 4, 2018 at 3:07 amI want change my mobile number
Mohd anas
March 9, 2018 at 4:43 amWhile trying to change my no. After goin for otp option its showing “no accounts mapped for this username” can anybody plss tell me what should i do now
Admeonline.com
March 17, 2018 at 2:44 amPlease check your Account No or Old Mobile No is correct
swarna
March 15, 2018 at 1:25 pmI am not able to send the message to 567676 through my new mobile number which i want to register.
Admeonline.com
March 16, 2018 at 12:50 pmlogon to onlinesbi.com and follow the instructions.