SBI Unauthorized Transaction Complaint Letter Format PDF Download [2023]

In the fast-paced world of digital transactions, safeguarding your financial assets is paramount. Discovering an unauthorized transaction in your State Bank of India (SBI) account can be a jarring experience.

Yet, it’s crucial to remember that you have the power to take action and regain control. Welcome to our guide on the SBI Unauthorized Transaction Complaint Letter Format, a powerful tool that follows the AIDA copywriting formula – Attention, Interest, Desire, and Action.

This article will not only capture your attention but also provide valuable insights to help you draft a compelling complaint letter, reigniting your desire to resolve the issue and take action to restore your financial well-being.

An unauthorized transaction complaint letter is your formal way of informing the bank about an unauthorized or fraudulent transaction on your account. It not only initiates the investigation process but also serves as a vital record of your complaint. Here’s what you should include in your letter:

1. Your Personal Information: Start the letter with your name, address, and contact details, followed by the date.
2. Recipient Information: Address the letter to the Branch Manager of your SBI branch, including the branch name, address, and other relevant details.
3. Subject Line: Clearly state the purpose of your letter with a subject line such as “Unauthorized Transaction Complaint – Account Number: [Your Account Number].”
4. Details of the Unauthorized Transaction: Include the specific details of the unauthorized transaction, such as the date, amount, and, if available, the transaction reference number.
5. Explanation: Explain that you did not authorize the transaction and that you have not shared your account details with anyone for this purpose.
6. Enclosures: Mention if you are enclosing any supporting documents, such as a copy of the transaction statement, as proof of the unauthorized transaction.
7. Request for Action: Request the branch manager’s prompt assistance in resolving the matter and ensuring a refund of the unauthorized amount.
8. Contact Information: Provide your contact number and email address, indicating your availability for further communication.

You can easily find ready-made templates and formats for SBI unauthorized transaction complaint letters in English here.

Download the SBI unauthorised transaction complaint letter in PDF format from here.

Letter to Bank for Reversal of Transaction:

In your unauthorized transaction complaint letter, you are essentially requesting the bank to reverse the unauthorized transaction and return the funds to your account. It’s crucial to be clear and specific in your request.

Wrong Transaction Complaint Letter to Bank:

If you’ve mistakenly initiated a wrong transaction and wish to reverse it, you can use a similar format to write a complaint letter to your bank. In this case, you would explain the error and request assistance in rectifying the transaction.

Find below a template for an SBI unauthorized transaction complaint letter format:

FROM:

[Your Name] [Your Address] [City, State, Zip Code] [Your Contact Number] [Date]

TO:

[To the Branch Manager] [State Bank of India Branch Name] [Branch Address] [City, State, Zip Code]

Subject: Unauthorized Transaction Complaint – Account Number: [Input your Account Number]

Dear Sir,

I am writing to formally report an unauthorized transaction that has occurred in my State Bank of India savings account, with the account number [Your Account Number]. The unauthorized transaction took place on [Date of Unauthorized Transaction], and it has left me deeply concerned.

The unauthorized transaction details are as follows:

• Transaction Date: [Date of Unauthorized Transaction]
• Transaction Amount: [Amount of Unauthorized Transaction]
• Transaction Reference Number (if available): [Transaction Reference Number, if applicable]

I was not the initiator of this transaction, and I have not shared my account details or authorized anyone to access my account for this transaction. This has raised serious security concerns, and I kindly request your immediate assistance in resolving this matter.

I understand that SBI has a robust mechanism for investigating and resolving unauthorized transactions. Therefore, I urge you to take the necessary steps to investigate the incident promptly and take appropriate actions to rectify the situation.

I am enclosing a copy of the transaction statement for your reference, which highlights the unauthorized transaction. Please find it attached to this letter.

I request that you keep me informed about the progress of the investigation and the steps taken to resolve this issue. Additionally, please ensure that the unauthorized amount is refunded to my account as soon as possible.

I have full faith in SBI’s commitment to customer security and prompt resolution of such matters. I appreciate your prompt attention to this issue and your assistance in safeguarding my account.

I can be reached at [Your Contact Number] or [Your Email Address] for any further clarification or information you may require.

Thank you for your prompt attention to this matter.

Sincerely,

[Your Name] [Enclosure: Copy of Transaction Statement]

 

Conclusion:

A well-structured SBI unauthorized transaction complaint letter is a powerful tool for addressing unauthorized transactions effectively. It ensures that your concerns are taken seriously and sets the stage for a thorough investigation and resolution.

You can find various templates and formats online, making it easy to draft a complaint letter and initiate the process of reversing unauthorized transactions. Remember to keep copies of all correspondence and documents for your records, as they may be essential during the investigation. Your bank is there to assist you in these situations, and your timely action can lead to a quick resolution.